Dear Terminex Man,
Thank you for coming and assuring us that there are no signs of termite activity in our home. I could have done without the stories of other inspections you've done recently which did turn up termite activity. In the future, might I also suggest you not tell a potentially arachnophobic customer that you'd recently found black widow spiders in not one, but two homes in her area? It might also be wise to refrain from further divulging that it isn't really the black widows but the brown recluse spiders that you worry about. After all, you've seen what they can do.
I appreciate your help on the termites, but save the insomnia inducing spider stories for back at the office, mkay?
Your Reluctantly Grateful Customer